Adverse event management: Professional, compassionate Recall Response Service™

In answer to the largely unmet need for a service to handle medical recalls, ThreeWire now offers Recall Response Service, utilizing our nurse-staffed call center as a professional resource to which pharmaceutical, medical device or biotech companies can turn in the case of adverse events.

With the explosive growth of medical device technology, and as more pharmaceutical products hit the market, there will likely be a correlative increase in the number of medical product recalls. For example, the February, 2007 publication Medical Devices Today cited an all-time high of 616 device recalls in 2006.

ThreeWire’s expertise in comprehensive patient recruitment, engagement and management is at the core of our success in addressing product recalls and assisting in adverse event supervision. Our nurse-staffed call center can be quickly mobilized and augmented as needed to assist companies by offering compassionate patient interface and skilled handling of media, attorney and healthcare professional inquiries. We partner with our customers to develop clear, informed, explicit messages and deliver them with the utmost professionalism.

ThreeWire works with you to ensure that our adverse event management practices are transparent and align with your overall risk management strategy. This service is customizable: we can provide 24/7 call center capabilities and include bilingual staff, if required. You will also receive comprehensive reports and quality measurements.

Since 1999, ThreeWire has been delivering premier services and offering strategic and tactical solutions that result in measurable growth, global brand recognition and market leadership for pharmaceutical, medical device and biotech companies. The full range of medical marketing services includes:

Patient recruitment and engagement materials
Physician outreach programs
A fully nurse-staffed call center, including bilingual capabilities
Study site support, including clinical operations specialists and online portal tools
Study-specific website development and optimization
Print, broadcast and online advertising
Media planning and buying
Grassroots marketing
Program management

For more information on the Recall Response Service for adverse event management, contact sales@threewire.com

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Adverse event management: Professional, compassionate Recall Response Service™ In answer to the largely unmet need for a service to handle medical recalls, ThreeWire now offers Recall Response Service, utilizing our nurse-staffed call center as a professional resource to which pharmaceutical, medical device or biotech companies can turn in the case of adverse events. With the explosive growth of medical device technology, and as more pharmaceutical products hit the market, there will likely be a correlative increase in the number of medical product recalls. For example, the February, 2007 publication Medical Devices Today cited an all-time high of 616 device recalls in 2006. ThreeWire’s expertise in comprehensive patient recruitment, engagement and management is at the core of our success in addressing product recalls and assisting in adverse event supervision. Our nurse-staffed call center can be quickly mobilized and augmented as needed to assist companies by offering compassionate patient interface and skilled handling of media, attorney and healthcare professional inquiries. We partner with our customers to develop clear, informed, explicit messages and deliver them with the utmost professionalism. ThreeWire works with you to ensure that our adverse event management practices are transparent and align with your overall risk management strategy. This service is customizable: we can provide 24/7 call center capabilities and include bilingual staff, if required. You will also receive comprehensive reports and quality measurements. Since 1999, ThreeWire has been delivering premier services and offering strategic and tactical solutions that result in measurable growth, global brand recognition and market leadership for pharmaceutical, medical device and biotech companies. The full range of medical marketing services includes: Patient recruitment and engagement materials Physician outreach programs A fully nurse-staffed call center, including bilingual capabilities Study site support, including clinical operations specialists and online portal tools Study-specific website development and optimization Print, broadcast and online advertising Media planning and buying Grassroots marketing Program management For more information on the Recall Response Service for adverse event management, contact sales@threewire.com		Service offerings Accelerating clinical trials Adverse event managment Clinical study patient recruitment Clinical trial call center Direct to patient marketing

Adverse event management: Professional, compassionate Recall Response Service™

Service offerings